Delivery & Warranty
Bedroom Direct is a 100% Australian owned and operated, Innovative online bedroom retailer.
Same Day Dispatch*: 95% of our orders are dispatched the same business day once payment has been approved. Then, once your product is dispatched, you will be notified via email with your unique 'delivery number' and delivery details. You will also receive the carrier's details to track and trace your order.
Peace of Mind: At Bedroom Direct our reputation means everything to us. We strive to provide you our loyal and loving customers with all the information we can gather so you make the perfect choice for your needs. While we cannot guarantee your personal comfort, we can unequivocally guarantee that our innovative sleep products, upon its arrival to your home, will be in optimal condition.
Factory Warranty: All Bedroom Direct products are backed by a minimum 12 month comprehensive warranty. For extra peace of mind, Bedroom Direct stock an extensive range that hold an Australian 5/10/15 Year Warranty. The warranty is in addition to the consumer warranties and guarantees under the Australian Consumer Law.
Returns Policy: At Bedroom Direct we stand behind the quality of service and products we sell. That’s why we offer a replacement/returns policy up to 30 days after you receive your item. We are satisfied you will love and enjoy our quality products, if you don’t just contact one of a friendly team members outlining your concerns.